TERMS AND CONDITIONS

PROJECT TURNAROUND TIME

Estimated Turnaround Time For Graphic Design Service

 

7 – 10 business days. (Monday- Friday)

 

THE FINE PRINT

*Turnaround times may vary due to high demand of orders

Due to high demand during sales and promotions, turnaround times can be extended for up to 21 business days.*

 

Estimated Turnaround Time For Web Design and Custom Branding Packages:

Please allow 6 to 12 weeks.

Turnaround times will begin once all information / checklist has been submitted.

Log into your account portal

to check your current order status.

PAYMENT POLICY

Payment is required before the start of all projects!

 

Please note that we only accept cash, Visa, MasterCard, Discover and American Express.

 Certified Cashiers Checks must be made out to Brittany Alexis LLC.

All final deliverables will be sent to client within 24 hours upon receipt of all remaining balances.

Website transfers may take up to 48 hours to be fully transferred to the client.

 

All balances must be cleared before designs are released.

CANCELLATION  POLICY

Once an order is placed online or invoice is rendered, it cannot be canceled, and we can not issue a refund.

ALL SALE AND PROMOTIONAL ITEMS ARE FINAL! 

Brittany Alexis LLC. has the right to decline and refund any projects/orders for any reason at anytime.

 

AGREEMENT TO TERMS

Once invoice has been rendered or payment has been made online,

please note that  you agree to the above terms and policies.